Legal Administrator

Under the direction of Homeless Law’s Lawyer and Principal Lawyer, and working closely with all Homeless Law staff, the Legal Administrator ensures the effective and efficient coordination of Homeless Law enquiries and service delivery, including legal casework files. The Legal Administrator also plays an active role in the provision of timely and professional services, so that access to the justice system is improved through pro bono legal assistance for people experiencing or at risk of homelessness.

You will bring experience in the following areas:

• Providing high quality administrative support in a fast-paced environment in a comparable role.
• Working with a diverse range of clients and stakeholders, including help-seekers experiencing challenging circumstances and complex vulnerabilities.
• Management, collection, analysis and reporting of accurate and current data.
• Using organizational software applications and technology.

Expertise that you may have that would support our team:

• High-quality interpersonal skills, with demonstrated ability to build relationships and communicate with a range of internal and external stakeholders in a professional and respectful manner.
• Excellent attention to detail with the ability to multi-task, prioritise competing demands and meet deadlines under pressure.

Candidates will need to demonstrate commitment to Justice Connect’s vision, strategy and values.

What you will achieve in the role

In this role, you’ll work to

• Provide strong administrative support to pro bono lawyers, staff lawyers, and social workers with a focus on the operation of Justice Connect’s case management platform, Microsoft Dynamics 365.
• Ensure professional and timely communication by phone and email to Homeless Law’s help-seekers as well as pro bono lawyers, caseworkers and other key stakeholders.
• Play an active role in the provision of timely and professional services, so that access to the justice system is improved through pro bono legal assistance for people experiencing or at risk of homelessness.
• Effectively and efficiently coordinate clinic bookings for Homeless Law’s outreach legal clinics.
• Ensure the maintenance of accurate records and files, including gathering information about clients’ legal matters, conflict checking, recording file notes and the collation, analysis and reporting of Homeless Law’s service delivery data.

A week in this role

If you were here last week, you would have:

• Spoken to multiple help seekers and their caseworkers via phone and email and conduct intake for their legal issues.
• Attended a daily triage meeting with other legal administrators, lawyers and student volunteers to identify legal issues and ensure clients can get legal assistance through one of our pro bono legal clinics.
• Ensured accurate data entry across Homeless Law’s service, including by supporting Homeless Law’s volunteers to create and populate legal files.
• Attended an internal meeting about the connection between our integrated legal and social work service delivery, digital innovation, law reform and advocacy work.
• Attended a weekly social catch-up with the team online.

What we offer

We believe is creating an environment where people will thrive.

If you want your next role to have purpose, support you to master new skills and build meaningful relationships then Justice Connect is the place to work.

We offer a range of benefits including:

• Progressive leave entitlements
• Flexible working arrangements with a minimum of 40% in the workplace attendance across the month
• Access to EAP
• New hire and ongoing learning and development

Important role information

The position reports to Homeless Law Lawyer.

Employment is full time (37.5 hours per week) fixed term for 12 months (possibility of extension subject to funding).  

The salary for this role is $67,918.99 per annum, plus superannuation which will be paid according to statutory requirement, annual leave loading and generous salary packaging options.

This role is based at our Melbourne office located at Level 5, 446 Collins Street Melbourne VIC 3000.

Hybrid working model.