ING DIRECT Australia

ING DIRECT changed the way Australians bank 17 years ago by launching the country’s first high interest, fee free online savings account. Since then, we’ve brought this low fee value to home loans, transactional banking and superannuation.

With over 1.6 million customers – and $34 billion in savings and $40 billion in mortgages – ING DIRECT has the highest Net Promoter Score (advocacy) of any bank and is Australia’s most recommended bank*.

*Source: Nielsen Consumer & Media View Jul ‘15 – Dec ‘15 (n=9,552) when compared by customers of 14 other banks operating in Australia.

Uday Sareen, Chief Executive Officer

Simon Andrews, Chief Operating Officer

Bart Hellemans, Chief Risk Officer

Alan Lee, Chief Financial Officer

Lisa Claes, Executive Director, Customer Delivery

John Arnott, Executive Director, Customers

Fiona Monfrooy, Executive Director, Human Resources

Michael Witts, Treasurer

Everyday Banking

Savings

Home Loans

Superannuation

Business

ING DIRECT currently supports existing community partners via its employee giving program.

ING DIRECT employees are entitled to one paid volunteer day per year. They can use this day to volunteer with one of ING DIRECT’s volunteer partners as part of a team-based volunteer day, or they can choose to lend their skills and expertise to a community partner, or start-up social enterprise through I(NG DIRECT’s Dreamstarter initiative.

ING DIRECT’s Dreamstarter initiative is designed to
help launch start-up social enterprises, accelerate their business growth and scale their impact. It does this through crowdfunding, bursaries for Accelerator learning programs and Grants for Growth.

ING DIRECT does not currently have any Sponsorships

Cerebral Palsy Alliance

School for Social Entrepreneurs

ING adheres to all relevant global environmental standards including applying the Equator Principles to our environmental and social policies, procedures and standards. But we don’t just rest at meeting standards.

ING is one of only 10% of listed companies globally to be awarded an A grade for its climate performance by the CDP Climate Performance Leadership Index 2014.

ING actively seeks to finance sustainability projects such as the largest wind farm in the Southern Hemisphere, Macarthur Wind Farm in Victoria.

We believe in working together with our business partners to transition toward a more sustainable future and contribute to a more sustainable economy.

ING DIRECT Newsroom

2015 Annual Report

2014 Annual Report